Special orders are non-returnable.
Regular orders can, however, be returned within seven days of receipt in their original packaging in undamaged condition. Please notify Bake Best Trays by phone or email before the return. The client is responsible for returning the items pre-paid and insured to Bake Best Trays. Credit issued will not include original shipping and insurance costs. We reserve the right to not accept a return and may require a restocking fee if the item has been at all damaged.
While our policy is firm for obvious reasons, we will do everything we can to work with you to make sure your experience with us is positive.